Privacy Policy

Effective Date: [28-01-2026]

ServiceCenterCare (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our customers, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to appliance repair and servicing, including chimney, microwave, oven, dishwasher, and hob repair services in Delhi NCR.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information that can identify you, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Residential or service address

  • City, state, and PIN code

  • Any information you voluntarily provide through forms, calls, WhatsApp, or emails

b) Non-Personal Information

Information that does not directly identify you, such as:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

  • Referring website or source

2. How We Collect Information

We collect information through:

  • Website contact or booking forms

  • Phone calls, WhatsApp chats, and emails

  • Service inquiries and appointments

  • Cookies and similar tracking technologies

  • Analytics tools

3. Use of Your Information

We use the collected information for purposes including:

  • Providing and managing repair and servicing requests

  • Contacting you regarding appointments, inquiries, or service updates

  • Improving our website, services, and customer experience

  • Sending service-related notifications or promotional offers (only if permitted)

  • Internal record keeping and administrative purposes

  • Complying with legal and regulatory requirements

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance. Cookies help us:

  • Understand user behavior

  • Improve website functionality

  • Track website traffic and usage patterns

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following cases:

  • With trusted technicians or service partners solely to complete your service request

  • With service providers assisting in website operations or analytics

  • When required by law, legal process, or government authorities

  • To protect our rights, safety, or property

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our services and website are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. Continued use of our website and services after changes indicates acceptance of the revised policy.

12. Consent

By using our website or contacting us for services, you consent to the collection and use of your information as described in this Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ServiceCenterCare
A-65 Top Floor Noida Sector – 4
Phone: [+91 92130 67697]
Email: [info@servicecentercare.com]

This Privacy Policy applies solely to online activities and is valid for visitors to our website with regards to the information shared and/or collected by ServiceCenterCare.